Terms of service

Last Updated: September 28, 2026

Welcome to Raere. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or purchasing from our website, you agree to be bound by these Terms.

1. Business Information

Raere is a brand operated by:

UrbanTrips LLP
Delhi, India
Email: hello@raere.in

Throughout the site, the terms "we," "us," and "our" refer to Raere and UrbanTrips LLP.

2. Acceptance of Terms

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements.

  • You will comply with all applicable laws and regulations.

If you do not agree with these Terms, please do not use our website.

3. Products and Services

We strive to display product descriptions, images, and pricing accurately. However, we do not guarantee that:

  • Product descriptions are error-free.

  • Colors displayed on your device exactly match the actual product.

  • Product availability will always remain unchanged.

We reserve the right to modify, discontinue, or limit products without prior notice.

4. Pricing and Payments

  • All prices are displayed in the currency shown on the website.

  • Prices may change at any time without notice.

  • Payment must be received before an order is processed.

  • We reserve the right to refuse or cancel any order for any reason.

In the event of a pricing error, we may cancel the order and issue a full refund.

5. Order Acceptance

After placing an order, you will receive an order confirmation email.

Receipt of an order confirmation does not guarantee acceptance of your order. We reserve the right to:

  • Refuse any order.

  • Limit quantities purchased.

  • Cancel orders suspected of fraud or unauthorized activity.

6. Shipping and Delivery

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs authorities

  • Weather conditions

  • Force majeure events

  • Incorrect customer information

Risk of loss transfers to the customer upon delivery.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

By making a purchase, you agree to the terms outlined in that policy.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Branding

  • Product images

  • Graphics

  • Videos

  • Text

  • Website design

is owned by or licensed to Raere and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or exploit any content without prior written permission.

9. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes.

  • Violate any applicable laws or regulations.

  • Attempt to gain unauthorized access to our systems.

  • Upload viruses, malware, or harmful code.

  • Interfere with website functionality.

  • Engage in fraudulent transactions.

Violation of these Terms may result in termination of access.

10. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for:

  • Third-party content

  • Third-party policies

  • Third-party transactions

  • Third-party practices

Your use of third-party services is at your own risk.

11. Disclaimer of Warranties

To the fullest extent permitted by law, all products and services are provided on an "as is" and "as available" basis.

We make no warranties, express or implied, regarding:

  • Merchantability

  • Fitness for a particular purpose

  • Accuracy

  • Reliability

  • Availability

12. Limitation of Liability

To the maximum extent permitted by law, Raere, UrbanTrips LLP, its owners, employees, affiliates, and partners shall not be liable for:

  • Indirect damages

  • Consequential damages

  • Incidental damages

  • Loss of profits

  • Loss of data

  • Business interruption

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Raere, UrbanTrips LLP, its affiliates, employees, and partners from any claims, damages, liabilities, costs, or expenses arising from:

  • Your use of the website

  • Your violation of these Terms

  • Your violation of any applicable law

14. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in that policy.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

16. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time.

Changes become effective immediately upon posting on this page.

Your continued use of the website constitutes acceptance of the updated Terms.

17. Contact Information

Raere
A Brand of UrbanTrips LLP

Email: hello@raere.in

For questions regarding these Terms of Service, please contact us at the email address above.