Contact information

At Raere, we are committed to providing excellent customer support and ensuring a smooth shopping experience.

If you have any questions regarding your order, shipping, returns, refunds, or our products, please contact us using the information below.

Customer Support

Raere
A Brand of UrbanTrips LLP

Email: hello@raere.in

Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (IST)
Saturday: 10:00 AM – 4:00 PM (IST)
Sunday & Public Holidays: Closed

Response Time

We aim to respond to all customer inquiries within 24–48 business hours.

For faster assistance, please include:

  • Your Order Number

  • Full Name

  • Email Address Used for Purchase

  • Details of Your Inquiry

Business Address

UrbanTrips LLP
Delhi, India

Contact Us

For all support requests, please email:

hello@raere.in

We appreciate your trust in Raere and look forward to assisting you.